STEM Made Familiar provides educational revision resources and practice assessments. By using the service, you agree to these terms. Parents or guardians should help younger learners understand them and authorize payments.

1. Accounts and onboarding

Complete the required learner profile before accessing the dashboard. Provide accurate account and grade details, protect your login credentials and use only your own account. Administrators may create accounts or set passwords, with optional delivery by email. A first-login password change is not required.

2. Daily live exams and results

Daily live exams are scheduled at 7pm and 8pm Kenya time (Africa/Nairobi). Your Live Exams page shows the actual grade, start window, duration and access requirements. Join within that window, answer independently and submit before time expires. Results become available after publication, rather than necessarily immediately after submission.

3. Anti-cheat policy and review

Recorded tab switches incur one mark per switch, with a minimum final score of zero. Fullscreen exits and other session events may be recorded; they do not alone prove misconduct. Do not seek outside assistance, share answers, impersonate learners or attempt to bypass exam controls. Published results show applicable deductions. Contact support with the exam and circumstances if a device interruption or deduction needs review; support will assess the available records.

4. Leaderboards and demonstrations

Leaderboards compare final scores after deductions, using time spent and submission time to resolve ties. Published rankings may show a learner’s name, score and locality comparisons to authenticated users. Public examples are clearly labelled demonstrations and are not evidence of actual student results.

5. Subscriptions and payments

Some notes, quizzes, past papers and exams require an active plan. Review the price, selected grades, duration and any upgrade adjustment shown before confirming payment. M-Pesa payments use the provider’s secure prompt; never give us your PIN. If payment status or access is incorrect, use transaction support and provide the receipt/reference. Refund requests are reviewed by support in light of the circumstances and applicable consumer rights.

6. Resources, teachers and copyright

Use learning materials for personal study. Rights remain with STEM Made Familiar or the relevant owners; do not redistribute or commercially scrape materials without permission. Teachers may author and maintain their own teaching resources, but cannot delete content or manage accounts, payments or system settings. Authorship and administrative changes are recorded in an audit trail.

7. Availability and learning outcomes

We aim to keep resources accurate and the service reliable, but scheduled maintenance, network interruptions and errors can occur. Practice does not guarantee a particular school or national exam result. Report content mistakes and technical problems through support. These terms do not exclude rights or obligations that cannot lawfully be excluded.

8. Privacy, support and updates

Read our Privacy Policy for account, leaderboard, diagnostic and email handling. Contact info@stemmadefamiliar.co.ke with questions. Lessons are also available on the STEM Made Familiar YouTube channel. Material changes to these terms will be reflected here with an updated date.